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Featured in the July/August Issue of Vanity Fair UK! See Publications under About the Artist in the Menu.

NEWLY JURIED 2022: A Torpedo Factory Art Center Exhibition at Principle Gallery. August 5th - 21st, 2022.

Frequently Asked Questions

 
 

What is your shipping Policy? 

FOR PRINTS Shipping times range from 1-10 business days. Production and Shipping for Print Orders are increased right now to Covid-19. The chart below reflects these delays. You will receive a tracking number as soon as your order has been shipped. Please note: The deadline for Open Edition Prints, whether it's Just the Print, Framed Prints, Metal or Canvas Prints, is Sunday, December 6th for Free Shipping and One Day or Two Day Shipping has a deadline of Thursday December 10th. Deadlines for International Shipments will be Friday, December 4th for Standard Shipping and Tuesday, December 8th for Express One Day or 2 Day Delivery. Because these are custom orders, production time is a factor in this schedule.

Order typeProduction TimeStandard Shipping2 Day ShippingNext Day Shipping
Paper or Canvas (print only)
10 Bus. Days
7-10+ Bus days*
2-3 Bus. Days
1-2 Bus. Days
Acrylic or Metal (print only)
10 Bus. Days
7-10+ Bus days*
2-3 Bus. Days
1-2 Bus. Days
Print & Frame Presentations
10 Bus. Days
7-10+ Bus days*
2-3 Bus. Days
1-2 Bus. Days
Custom Canvas Art
10 Bus. Days
7-10+ Bus days*
2-3 Bus. Days
1-2 Bus. Days
Sample Packs
8 Bus. Days
7-10+ Bus days*
2-3 Bus. Days
1-2 Bus. Days

* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.   

^ We stock some popular sizes, produced much more quickly.  

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

HOW MUCH DOES THE SHIPPING COST? 

The shipping price is calculated based on weight coefficient of each item. 

FOR ORIGINALS & LIMITED EDITIONS Your order will be processed within 2-3 days. Shipping times range from 7-10 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart WeightGround ShippingExpedited 2 Day Shipping
Up to 5LBs
Free$19.95
5 - 10 LBs
Free
$29.95
10-15 LB
Free
$39.95
15 LB +
Free
$49.95

( Please note these are only examples and not actual shipping prices according to weight)

WHEN WILL I RECEIVE MY ORDER? 

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

Limited Edition Prints and Paintings will ship within 2-3 days, with the shipping time estimated at 7-10 days. Your artwork will ship with Federal Express and you will recieve an email once your order has shipped with your FedEx tracking number. Based on your location, FedEx will be able to provide you an estimate with how soon you may recieve your order.

Again, Covid-19 has drastically affected Production and Shipping times. While I will attempt to expedite originals and limited edition prints as quickly as possible, there is very little I can do to accelerate the production of open edition prints or the shipping speed of any items sold on gldunnart.com. The only way to receive your items faster is to select 2 day or Next Day Air for shipping.

WHEN IS THE CUTOFF FOR SHIPPING TO BE DELIVERED BY DECEMBER 25TH?


MERCHANDISE ( Calendars, Coffee Mugs, Tote Bags, Phone Cases and Ornaments.)

November 25th: International Shipping.

December 7th: US Standard Shipping

December 13th: US Expeidted Shipping

December 16th: US Overnight Shipping


PRINT PRODUCTS ( Excluding Limited Edition Prints,)

DOMESTIC ORDERS:

December 10th: UPS/FedEx Ground

December 14th: UPS/FedEx Expedited

INTERNATIONAL ORDERS

December 4th: International Standard Shipping (USPS)

December 8th: International Expeditied Shipping (UPS)


ORIGINAL ARTWORK & LIMITED EDITION PRINTS

December 10th: USPS/FedEx Ground/FedEx Freight

December 14th: USPS/FedEx Expedited*, FedEx Expedited Freight*

*Additional Charges Apply to Expedited Shipping for Limited Edition Prints and Original Paintings.


:

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

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What is your Policy on Returns/Exchanges/Refunds?

For Print orders we will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. . We will provide a refund or a no charge replacement for any orders damaged in shipping. We do not provide a refund based on customer preference. There’s a 15% restocking fee that is applied for any order canceled or exchanged. For a refund or replacement, please contact greg@gldunnart.com. 

For Limited Edition Prints and Original Paintings: Your artwork will ship with Federal Express and is insured for damage. If you recieve your artwork and it appears the packaging or crate has been damaged, please take a photo and email Greg at greg@glddunnart.com Limited Edition prints may be replaced if available, while obviously damaged paintings cannot be replaced. In which case your purchase will be refunded in full. Just contact greg@gldunnart.com and we'll take care of it. Returns may be made within 30 days of purchase with the artwork returned in it's original packaging. We do not provide a refund based on customer preference. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

CAN I CANCEL MY ORDER? 

Unless your Print order has already gone into production you can cancel it. After the Print order has gone into Production, the order may be canceled with a 15% restocking fee. Limited Edition Prints and Original Paintings may be canceled within 48 hours. Please contact greg@gldunnart.com as soon as possible if you need to cancel your order. Orders of Limited Edition Prints and Original Paintings canceled after 48 hours are subject to 15% restocking fee.

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

HOW DO I RETURN MY PACKAGE? 

For a refund or replacement, please email greg@gldunnart.com

WHO TO CONTACT? 

You can reach out at any time by email at greg@gldunnart.com

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How can I keep up with your new work?

Follow Gregory Logan Dunn on Facebook and Instagram, and sign up for the gldunnart.com Newsletter.



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